Client feedback is always very important to us - it is a ‘key’ ingredient to our learning and development and to further improve the services that we offer to our clients.
Here is a sample of the feedback Testimonials that we have received from Clients, that you can read:
“Thanks for your message. We’ve been really impressed with the quality of work, and progress achieved to date.If anything we are ahead of programme; it’s been great having someone on site who is flexible and accommodating with the other trades we have working in neighbouring areas.”
“Great 2 Nights Andy on M&S Weymouth this week. Attitude & Workmanship was exemplar.
“Folks, just a short note of thanks from the ISG team, to everyone involved in the Concept project at Swindon. We handed over this morning snag free, which is down to the efforts of all your teams. Your commitment and effort has been recognised by both ISG and the client in going that extra mile to deliver a hassle free project with no disruption. Self snagging, to be snag free, at PC, has to be the new norm going forward. We are off site, the office is gone and the client is happy, so none of us should be wasting any money on return visits to tidy up “loose ends”.
Please pass on our thanks to all your people involved in the project and we look forward to working with you on the next one. Many thanks again.”
Alan (Main Contractor)
“It makes a nice change to find a sub-contractor that has made the effort, well in advance, to carry out a site survey !! Many thanks.”
Trevor ( Main Contractor )
“I don’t think I ever got round to it before Christmas so just thought I would drop you a quick note to thank yourself and your site team for their efforts on the M&S London Colney Concept project.
It was certainly a challenge delivering I think 110,000sqft of flooring uplift, prep and subsequent replacement (you might correct me on this figure) in 70 shifts and I believe we even bettered this by a few days also. The attitude of your team on site was first class and a good example of how well contractors and store teams work together to achieve a common goal. Your involvement with the phasings and the meetings we set up with the key stakeholders within the store also shaped the direction which this project was going to be heading in, early buy-in from them was very important.
I am on site tomorrow to check on some loose equipment items we have left to complete and shall review condition of floor also, any issues or comments I shall come back to you.
I shall sit down with the team and make sure we do a proper assessment on the system in due course.
Thanks again and look forward to working with you this year.”
Gareth ( Main Contractor )
“M&S loved the flooring. I can’t agree with them more. I visited site yesterday and it really does look the part. Again, your guys did a great job, the trim mitres and feathering were perfect. I look forward to seeing Colney and Pantheon.”
Mitchell (Main Contractor)
If you wish to leave any feedback, or discuss any of the above, please feel free to contact us.
You can also use this Client FeedbackForm, which you can use at any time!